{"id":1290,"date":"2023-10-26T02:48:50","date_gmt":"2023-10-26T02:48:50","guid":{"rendered":"https:\/\/pub.wethrift.com\/?p=1290"},"modified":"2023-11-06T00:28:15","modified_gmt":"2023-11-06T00:28:15","slug":"how-to-get-a-refund-from-shein-fast","status":"publish","type":"post","link":"https:\/\/pub.wethrift.com\/how-to-get-a-refund-from-shein-fast\/","title":{"rendered":"SHEIN Refunds: The 3 Things We Did to Get Our Money Back Super-Fast"},"content":{"rendered":"\n<p><strong>Almost everything on SHEIN is eligible for a refund<\/strong>. But, its return process can make getting your money back a hassle\u2014unless, like us, you learn how to beat the system.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"505\" src=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_PostOffice_Receipts.png\" alt=\"Getting a quick and hassle-free refund from SHEIN is all about making your returns process as simple as possible.  \" class=\"wp-image-1230\" style=\"width:450px;height:undefinedpx\" srcset=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_PostOffice_Receipts.png 450w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_PostOffice_Receipts-267x300.png 267w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/figure><\/div>\n\n\n<p>Despite <strong><a href="\&quot;https:\/\/www.wethrift.com\/shein\&quot;" target=\"_blank\" rel=\"noreferrer noopener nofollow\">SHEIN<\/a><\/strong>\u2019s apparently strict returns policy, we were able to return <strong>clothing without tags<\/strong>,&nbsp;<strong>used items that weren\u2019t in their original condition, <\/strong>&nbsp;and we even received a&nbsp;<strong>refund without returning&nbsp;<\/strong>one item.<strong> <\/strong><\/p>\n\n\n\n<div class=\"wp-block-rank-math-toc-block\" id=\"rank-math-toc\"><h2><strong>SHEIN\u2019s Refunds: A Breakdown<\/strong><\/h2><nav><ul><li class=\"\"><a href="\&quot;#sheins-refund-policy\&quot;">SHEIN\u2019s Refund Policy: 4\/5<\/a><\/li><li class=\"\"><a href="\&quot;#shei-ns-refund-process\&quot;">SHEIN\u2019s Refund Process: 4\/5 (if you follow our tips, if not it\u2019s a 1\/5)<\/a><ul><li class=\"\"><a href="\&quot;#what-shein-wont-refund\&quot;">What SHEIN Won\u2019t Refund <\/a><\/li><\/ul><\/li><li class=\"\"><a href="\&quot;#shei-ns-refund-methods\&quot;">SHEIN\u2019s Refund Methods: 5\/5<\/a><\/li><li class=\"\"><a href="\&quot;#shei-ns-refund-speed\&quot;">SHEIN\u2019s Refund Speed: 5\/5<\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n<p><strong>Overall score: 4.5\/5<\/strong> (unless you follow official SHEIN return guidelines then it\u2019s a 3\/5 max)&nbsp;<\/p>\n\n\n\n<p><strong>Getting a quick and hassle-free refund from SHEIN is all about making your returns process as simple as possible.&nbsp;&nbsp;<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"505\" src=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Refunds_MailBags.png\" alt=\"\" class=\"wp-image-1310\" style=\"width:450px;height:undefinedpx\" srcset=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Refunds_MailBags.png 450w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Refunds_MailBags-267x300.png 267w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"shei-ns-refund-policy\" style=\"font-style:normal;font-weight:500\"><strong>SHEIN&#8217;s Refund Policy<\/strong><\/h2>\n\n\n\n<p><strong>To get a refund from <a href="\&quot;https:\/\/us.shein.com\/refund-a-1703.html\&quot;" target=\"_blank\" rel=\"noreferrer noopener nofollow\">SHEIN<\/a>,<\/strong> you need to make your <strong>return within<\/strong> <strong>35 days from the date of purchase<\/strong>.&nbsp;<\/p>\n\n\n\n<p>SHEIN\u2019s official policy states that <strong>refunds can take between 24 hours and 12 to 15 business days<\/strong>, depending on the refund method. The original shipping fee, if applicable, is non-refundable.<\/p>\n\n\n\n<p><strong>We received our refunds to our credit card within two business days<\/strong> of us mailing them back.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"505\" src=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_Refunds_SHEIN_ConfirmEmail-1.png\" alt=\"\" class=\"wp-image-1347\" style=\"width:450px;height:undefinedpx\" srcset=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_Refunds_SHEIN_ConfirmEmail-1.png 450w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_Refunds_SHEIN_ConfirmEmail-1-267x300.png 267w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/figure><\/div>\n\n\n<p><strong>SHEIN says it conducts <a href="\&quot;https:\/\/us.shein.com\/Return-Policy-a-281.html\&quot;" target=\"_blank\" rel=\"noreferrer noopener nofollow\">quality checks<\/a> on all returned items<\/strong>, to make sure they meet return requirements: in original, unused, unaltered and unwashed, condition with all tags attached and in original packaging.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"505\" src=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_Refunds_SHEIN_ReturnInspectionPolicy.png\" alt=\"\" class=\"wp-image-1343\" style=\"width:450px;height:undefinedpx\" srcset=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_Refunds_SHEIN_ReturnInspectionPolicy.png 450w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_Refunds_SHEIN_ReturnInspectionPolicy-267x300.png 267w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/figure><\/div>\n\n\n<p>It says refunds are only issued on items that pass this quality check, but <strong>our experience contradicts this<\/strong>.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"505\" src=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Refunds_ClothesTag.png\" alt=\"\" class=\"wp-image-1313\" style=\"width:450px;height:undefinedpx\" srcset=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Refunds_ClothesTag.png 450w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Refunds_ClothesTag-267x300.png 267w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><figcaption class=\"wp-element-caption\">SHEIN says it will only refund returned clothes with all tags attached.<\/figcaption><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"shei-ns-refund-process\">SHEIN&#8217;s Refund Process<\/h2>\n\n\n\n<p>SHEIN\u2019s says it <strong>processes refunds within 7 business days of receiving a return<\/strong>.<\/p>\n\n\n\n<p>When a return reaches SHEIN&#8217;s warehouse, <strong>it&#8217;s checked to ensure it meets return requirements<\/strong>. If it&#8217;s good to go, you&#8217;ll receive a refund. If not, it could be sent back to you with a $7.99 return shipping fee.<\/p>\n\n\n\n<p>Officially, it also states <strong>if a return is rejected<\/strong>, it may return it to the customer and <strong>apply a shipping fee of $7.99.<\/strong><\/p>\n\n\n\n<p>However, despite this, we received a refund for:<\/p>\n\n\n\n<ul>\n<li>A robot vacuum we returned, even though we\u2019d used it and hadn&#8217;t reported any faults.<\/li>\n\n\n\n<li>Clothing without a tag, one came off but we threw it in the bag with the piece we returned and still got our money back.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"505\" src=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Refunds_Robovac_InUse.png\" alt=\"\" class=\"wp-image-1316\" style=\"width:450px;height:undefinedpx\" srcset=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Refunds_Robovac_InUse.png 450w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Refunds_Robovac_InUse-267x300.png 267w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><figcaption class=\"wp-element-caption\">We received a full refund for this robot vacuum, despite using\/testing it to see if it&#8217;d pick up flour. <\/figcaption><\/figure><\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"500\" src=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_RobotVacuum_NoInspectionofItem.png\" alt=\"\" class=\"wp-image-1226\" style=\"width:450px;height:undefinedpx\" srcset=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_RobotVacuum_NoInspectionofItem.png 400w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_RobotVacuum_NoInspectionofItem-240x300.png 240w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><figcaption class=\"wp-element-caption\">We returned it without cleaning it, as an experiment to check if SHEIN conducts quality tests on returns (yes, we know, gross).<\/figcaption><\/figure><\/div>\n\n\n<p>One of the items we ordered from SHEIN arrived broken and we contacted its <a href="\&quot;https:\/\/us.shein.com\/contact-us.html\&quot;" target=\"_blank\" rel=\"noreferrer noopener nofollow\">customer service<\/a> about it and then had to provide photo proof of the damage to get a refund.<\/p>\n\n\n\n<p>It was broken glass so we felt we had to let them know so we could get a refund and because returning it could pose a hazard to anyone handling it in transit. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"505\" src=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_Refunds_SmashedGlass.png\" alt=\"\" class=\"wp-image-1317\" style=\"width:450px;height:undefinedpx\" srcset=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_Refunds_SmashedGlass.png 450w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_Refunds_SmashedGlass-267x300.png 267w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/figure><\/div>\n\n\n<p>But, given our experience with the robot vacuum and the clothes tag, <strong>in future we\u2019d probably just take photos of the broken or faulty item, then return it and skip SHEIN customer service<\/strong> to minimize hassle.&nbsp;<\/p>\n\n\n\n<p>You can read more about our\u00a0SHEIN hauls <a href="\&quot;https:\/\/www.wethrift.com\/p\/is-shein-legit\/\&quot;" rel=\"nofollow noopener\" target=\"_blank\">here<\/a>, and on our experience of its returns <a href="\&quot;https:\/\/www.wethrift.com\/p\/are-shein-returns-free\/\&quot;" target=\"_blank\" rel=\"noreferrer noopener nofollow\">here<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"what-shein-wont-refund\"><strong>What SHEIN Won\u2019t Refund <\/strong><\/h3>\n\n\n\n<p>SHEIN&#8217;s policy specifies that the following items cannot be returned or exchanged:<\/p>\n\n\n\n<ul>\n<li>Bodysuits<\/li>\n\n\n\n<li>Lingerie<\/li>\n\n\n\n<li>Underwear<\/li>\n\n\n\n<li>Jewelry<\/li>\n\n\n\n<li>Accessories<\/li>\n\n\n\n<li>Cosmetics<\/li>\n\n\n\n<li>Pet products<\/li>\n\n\n\n<li>Customized products<\/li>\n\n\n\n<li>Free gifts&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>There are also specific return terms and conditions for certain items<\/strong> such as human hair wigs; shoes, bags and luggage and electronics, which we go into more detail about <a href="\&quot;https:\/\/www.wethrift.com\/p\/are-shein-returns-free\/\&quot;" target=\"_blank\" rel=\"noreferrer noopener nofollow\">here<\/a>.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"shei-ns-refund-methods\"><strong>SHEIN\u2019s Refund Methods<\/strong><\/h2>\n\n\n\n<p>There are three options for how to receive a refund from SHEIN:<\/p>\n\n\n\n<ol>\n<li>Credit in <a href="\&quot;https:\/\/m.shein.com\/au\/About-My-Wallet-a-609.html?lang=en&amp;ref=m&amp;rep=dir&amp;ret=mau\&quot;" target=\"_blank\" rel=\"noreferrer noopener nofollow\">SHEIN Wallet<\/a><\/li>\n\n\n\n<li>Paid back to the original payment method used<\/li>\n<\/ol>\n\n\n\n<p>The <strong>quickest way to get a refund is by selecting the SHEIN Wallet<\/strong>, which can be processed within 24 hours.<\/p>\n\n\n\n<p>You can find\/view SHEIN Wallet &#8216;My Assets&#8217; in your account; the available balance can only be utilized for future purchases.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"996\" src=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_RefundMethod-1024x996.png\" alt=\"\" class=\"wp-image-1246\" style=\"width:450px;height:undefinedpx\" srcset=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_RefundMethod-1024x996.png 1024w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_RefundMethod-300x292.png 300w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_RefundMethod-768x747.png 768w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_RefundMethod.png 1169w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"shei-ns-refund-speed\"><strong>SHEIN\u2019s Refund Speed<\/strong><\/h2>\n\n\n\n<p>Officially, <strong>SHEIN processes refunds in 7 business days, but ours were much faster.&nbsp;<\/strong><\/p>\n\n\n\n<p>Our <a href="\&quot;https:\/\/www.wethrift.com\/p\/are-shein-returns-free\/\&quot;" rel=\"nofollow noopener\" target=\"_blank\">SHEIN returns<\/a> were processed and <strong>refunded to our credit card within two business days<\/strong> of us mailing them back.<\/p>\n\n\n\n<p>We received two same-day refunds, one for a damaged item and for another we didn\u2019t need to return (a pack of 10 candles worth $4.37 (AU$7.95).&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>SHEIN\u2019s refund speed depends on method and bank<\/strong>, as follows:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>Refund Method&nbsp;<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>Time for SHEIN to Initiate Refunds<\/strong>&nbsp;<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>Time for Refund to Show on Your Account<\/strong><\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">SHEIN Gift Card&nbsp;<\/td><td class=\"has-text-align-center\" data-align=\"center\">Within 24 hours<\/td><td class=\"has-text-align-center\" data-align=\"center\">\/<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">SHEIN Wallet&nbsp;<\/td><td class=\"has-text-align-center\" data-align=\"center\">Within 24 hours<\/td><td class=\"has-text-align-center\" data-align=\"center\">\/<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">PayPal<\/td><td class=\"has-text-align-center\" data-align=\"center\">Within 24 hours<\/td><td class=\"has-text-align-center\" data-align=\"center\">1-5 business days<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">Credit\/Debit Card<\/td><td class=\"has-text-align-center\" data-align=\"center\">Within 24 hours<\/td><td class=\"has-text-align-center\" data-align=\"center\">1-15 business days<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"the-3-things-we-did-to-get-super-fast-shein-refunds\">The 3 Things We Did to Get Super-Fast SHEIN Refunds<\/h2>\n\n\n\n<p>To recap, we made getting refunds on our three SHEIN hauls quick and easy by:<\/p>\n\n\n\n<ul>\n<li>Sticking to the same, uncomplicated return reason<\/li>\n\n\n\n<li>Keeping contact with customer service to a minimum<\/li>\n\n\n\n<li>Not paying much attention to SHEIN&#8217;s official rules.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"more-to-know\"><strong>More to Know<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"shein-refund-without-return\"><strong>SHEIN Refund Without Return <\/strong><\/h3>\n\n\n\n<p>SHEIN&#8217;s website doesn&#8217;t provide official information about refunds without a return.<\/p>\n\n\n\n<p>Although there were past reports of SHEIN providing refunds without returns, from the 23 items we ordered, we received a refund without return for one, a pack of 10 candles valued at $4.37 (AU$7.95).<\/p>\n\n\n\n<p>The reason for this policy shift couldn&#8217;t be confirmed with SHEIN&#8217;s customer service, but we think it\u2019s likely due to the item&#8217;s low cost and would cost SHEIN more to process as a return than it&#8217;s worth. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"505\" src=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_Refunds_SHEIN_Noreturn_Candles.png\" alt=\"\" class=\"wp-image-1322\" style=\"width:450px;height:undefinedpx\" srcset=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_Refunds_SHEIN_Noreturn_Candles.png 450w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_Refunds_SHEIN_Noreturn_Candles-267x300.png 267w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><figcaption class=\"wp-element-caption\">We&#8217;re now the proud owners of these low value candles. Go us.<\/figcaption><\/figure><\/div>","protected":false},"excerpt":{"rendered":"<p>Here we breakdown exactly how we super-speeded our SHEIN refunds and our tips on scoring a refund without return, too.<\/p>\n","protected":false},"author":2,"featured_media":1360,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[19],"wt_featured":"true","wt_store_slugs":"temu","_links":{"self":[{"href":"https:\/\/pub.wethrift.com\/wp-json\/wp\/v2\/posts\/1290"}],"collection":[{"href":"https:\/\/pub.wethrift.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pub.wethrift.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pub.wethrift.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/pub.wethrift.com\/wp-json\/wp\/v2\/comments?post=1290"}],"version-history":[{"count":43,"href":"https:\/\/pub.wethrift.com\/wp-json\/wp\/v2\/posts\/1290\/revisions"}],"predecessor-version":[{"id":1501,"href":"https:\/\/pub.wethrift.com\/wp-json\/wp\/v2\/posts\/1290\/revisions\/1501"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pub.wethrift.com\/wp-json\/wp\/v2\/media\/1360"}],"wp:attachment":[{"href":"https:\/\/pub.wethrift.com\/wp-json\/wp\/v2\/media?parent=1290"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pub.wethrift.com\/wp-json\/wp\/v2\/categories?post=1290"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pub.wethrift.com\/wp-json\/wp\/v2\/tags?post=1290"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}