{"id":1215,"date":"2023-10-18T04:32:41","date_gmt":"2023-10-18T04:32:41","guid":{"rendered":"https:\/\/pub.wethrift.com\/?p=1215"},"modified":"2023-11-06T00:27:05","modified_gmt":"2023-11-06T00:27:05","slug":"are-shein-returns-free","status":"publish","type":"post","link":"https:\/\/pub.wethrift.com\/are-shein-returns-free\/","title":{"rendered":"SHEIN Returns Are Free But Not Easy. Here\u2019s How We Got Our Money Back and a Freebie Too."},"content":{"rendered":"\n<p><strong>Yes, SHEIN returns are free <\/strong>but<strong> <\/strong>subsequent returns from the same order have a shipping fee taken out of your refund.<\/p>\n\n\n\n<p>However, in our experience, this is the only clear-cut part of its return policy.<\/p>\n\n\n\n<p>We found <a href="\&quot;https:\/\/www.wethrift.com\/shein\&quot;" target=\"_blank\" rel=\"noreferrer noopener nofollow\">SHEIN<\/a> returns were:<\/p>\n\n\n\n<ul>\n<li><strong>Time consuming:<\/strong> we were expected to provide a \u2018reason for return\u2019 for every individual item.<\/li>\n\n\n\n<li><strong>Confusing:<\/strong> we encountered pop-ups stating we couldn&#8217;t return our order, unhelpful chatbot responses and unclear guidelines on returning broken items.<\/li>\n\n\n\n<li><strong>Printer-free: <\/strong>thankfully, we didn\u2019t need a printer for our return labels and we could save them to our photos app too.<\/li>\n<\/ul>\n\n\n\n<p>Here, we give our honest review of SHEIN\u2019s returns, including <strong>how long it took to get a refund <\/strong>and the <strong>refund without return freebie we scored<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"505\" src=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_ClothesBags.png\" alt=\"SHEIN's returns may be free but they aren't easy.\" class=\"wp-image-1262\" style=\"width:450px;height:undefinedpx\" srcset=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_ClothesBags.png 450w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_ClothesBags-267x300.png 267w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"shein-returns-a-breakdown\">SHEIN Returns: A Breakdown<\/h2>\n\n\n\n<p>To assess SHEIN returns, we focused on four factors: return policy, price, process, refund speed and communication.<\/p>\n\n\n\n<div class=\"wp-block-rank-math-toc-block\" id=\"rank-math-toc\"><nav><ul><li class=\"\"><a href="\&quot;#shei-ns-return-policy\&quot;">SHEIN\u2019s Return Policy: 3\/5<\/a><\/li><li class=\"\"><a href="\&quot;#shein-cost-to-return\&quot;">SHEIN&#8217;s Cost to Return: 5\/5\u00a0<\/a><\/li><li class=\"\"><a href="\&quot;#shei-ns-return-process\&quot;">SHEIN\u2019s Return Process: 2\/5<\/a><\/li><li class=\"\"><a href="\&quot;#shei-ns-refund-method\&quot;">SHEIN&#8217;s Refund Method: 5\/5<\/a><\/li><li class=\"\"><a href="\&quot;#shein-return-and-refund-speed\&quot;">SHEIN&#8217;s Return and Refund Speed: 4\/5<\/a><\/li><li class=\"\"><a href="\&quot;#shei-ns-communication-throughout-return-process\&quot;">SHEIN&#8217;s Communication Throughout Return Process: 4\/5<\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n<ul>\n<li><strong>Overall score:<\/strong> 3.8\/5<\/li>\n<\/ul>\n\n\n\n<p><em>SHEIN returns can be straightforward if you state the same, uncomplicated reason for return for each item and have no issues or customer service contact. Otherwise, it&#8217;s a hassle.<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"shei-ns-return-policy\"><strong>SHEIN\u2019s Return Policy<\/strong><\/h2>\n\n\n\n<p>SHEIN\u2019s <a href="\&quot;https:\/\/us.shein.com\/Return-Policy-a-281.html\&quot;" target=\"_blank\" rel=\"noreferrer noopener nofollow\">official returns policy<\/a> states that <strong>you have 35 days from the date of purchase to return<\/strong> for a refund. Although you won\u2019t get your money back on:<\/p>\n\n\n\n<ul>\n<li>Anything not in its original packaging or without original tags attached\/hygiene sticker intact.<\/li>\n\n\n\n<li>Worn, washed, altered or damaged clothes.<\/li>\n\n\n\n<li>Bodysuits, lingerie, underwear, jewelry, accessories, cosmetics, pet products, customized products.<\/li>\n\n\n\n<li>Items labeled &#8220;non-refundable.&#8221;<\/li>\n\n\n\n<li>Free gifts.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"505\" src=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_PostOffice_Receipts.png\" alt=\"\" class=\"wp-image-1230\" srcset=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_PostOffice_Receipts.png 450w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_PostOffice_Receipts-267x300.png 267w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><figcaption class=\"wp-element-caption\">Our returns to SHEIN were free.<\/figcaption><\/figure><\/div>\n\n\n<p>There are also specific return <a href="\&quot;https:\/\/us.shein.com\/Return-Policy-a-281.html\&quot;" rel=\"nofollow noopener\" target=\"_blank\">terms and conditions<\/a> for certain items such as <a href="\&quot;https:\/\/us.shein.com\/Human-Hair-Wigs-c-3842.html\&quot;" target=\"_blank\" rel=\"noreferrer noopener nofollow\">human hair wigs<\/a>, shoes, bags and luggage, and electronics, including:&nbsp;<\/p>\n\n\n\n<p><strong>Human Hair Wigs<\/strong>: SHEIN inspects human hair wigs for evidence of washing, bleaching, cutting or other alterations.<\/p>\n\n\n\n<p><strong>Shoes, Bags and Luggage<\/strong>: Items must be returned in original branded boxes and accessories and shoes should only be tried on a soft, clean surface.<\/p>\n\n\n\n<p><strong>Electronics<\/strong>: SHEIN won\u2019t refund returned electronics if it finds damage due to customer misuse or if items are returned with missing parts, manuals or packaging.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"642\" src=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_HumanHairWigs-1024x642.png\" alt=\"\" class=\"wp-image-1228\" srcset=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_HumanHairWigs-1024x642.png 1024w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_HumanHairWigs-300x188.png 300w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_HumanHairWigs-768x481.png 768w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_HumanHairWigs.png 1360w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Also, another bit of returns <a href="\&quot;https:\/\/us.shein.com\/Return-Policy-a-281.html\&quot;" data-type=\"link\" data-id=\"https:\/\/us.shein.com\/Return-Policy-a-281.html\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">fine print<\/a> worth knowing is that <strong>SHEIN conducts quality checks on returns<\/strong> to ensure they meet its return requirements.&nbsp;<\/p>\n\n\n\n<p><strong>If it rejects the return SHEIN may send it back to the customer and charge a return shipping fee of $7.99.<\/strong><\/p>\n\n\n\n<p>However, <strong>we used and didn\u2019t report any fault with one of our electronic items<\/strong>\u2014a&nbsp;$11 (AU$17.95) <a href="\&quot;https:\/\/au.shein.com\/1pc-Plastic-Vacuum-Cleaner-Modern-Black-USB-Floor-Sweeper-For-Household-p-17143251-cat-4562.html\&quot;" target=\"_blank\" rel=\"noreferrer noopener nofollow\">robot vacuum<\/a>\u2014and <strong>received a refund with no questions asked,<\/strong> despite it being covered in flour (we tested it to see if it would pick up the flour, it didn&#8217;t.)<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"500\" src=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_RobotVacuum_NoInspectionofItem.png\" alt=\"\" class=\"wp-image-1226\" srcset=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_RobotVacuum_NoInspectionofItem.png 400w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_RobotVacuum_NoInspectionofItem-240x300.png 240w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><figcaption class=\"wp-element-caption\">This is how the robot vacuum we returned to SHEIN looked before we packed it. We got a full refund for it. <\/figcaption><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"shein-cost-to-return\"><strong>SHEIN Cost to Return<\/strong><\/h2>\n\n\n\n<p><strong>Our returns to SHEIN were free<\/strong>, aligning with its official policy that states \u201cthe first return label is free, but for any additional return on the same order, a <a href="\&quot;https:\/\/www.wethrift.com\/p\/shein-shipping-how-long-it-took-us-to-get-our-three-hauls\/\&quot;" rel=\"nofollow noopener\" target=\"_blank\">shipping<\/a> fee will be deducted from your refund.\u201d\u00a0<\/p>\n\n\n\n<p><strong>Additional returns from the same order cost $7.99<\/strong> (AU$12.60).<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"907\" src=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_FirstItemFree_PopUp-1024x907.png\" alt=\"\" class=\"wp-image-1223\" style=\"width:450px;height:undefinedpx\" srcset=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_FirstItemFree_PopUp-1024x907.png 1024w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_FirstItemFree_PopUp-300x266.png 300w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_FirstItemFree_PopUp-768x680.png 768w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_FirstItemFree_PopUp.png 1162w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Although returns aren\u2019t as easy as they could be, we think it\u2019s worth returning stuff to SHEIN if you\u2019re unhappy with it.<\/figcaption><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"shei-ns-return-process\"><strong>SHEIN\u2019s Return Process<\/strong><\/h2>\n\n\n\n<p><a href="\&quot;https:\/\/us.shein.com\/\&quot;" target=\"_blank\" rel=\"noreferrer noopener nofollow\">SHEIN<\/a>\u2019s return process is all done through the app via \u201cMy Orders\u201d.<\/p>\n\n\n\n<p><strong>Here\u2019s how to make a return to SHEIN:<\/strong><\/p>\n\n\n\n<p><strong>1. <\/strong>In the App click on \u201cMe\u201d then open \u201cReturns\u201d which is under \u201cMy Orders\u201d, on desktop open \u201cMy Orders\u201d (top right)<br><strong>2. <\/strong>Select the order you want to return<br><strong>3.<\/strong> Click the \u201cReturn Item\u201d button&nbsp;<br><strong>4. <\/strong>Select items you want to return<br><strong>5.<\/strong> Select your \u201cReason For return\u201d from the menu<br><strong>6.<\/strong> Choose your return and refund methods<br><strong>7.<\/strong> Review the return instructions and mail the package to SHEIN<br><strong>8.<\/strong> SHEIN receives and inspects your return<br><strong>9. <\/strong>You get your refund<\/p>\n\n\n\n<p>It\u2019s all straightforward, although step 6 can be tedious. <strong>SHEIN has a list of \u201cReason For Return\u201d that varies per category<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"682\" height=\"1024\" src=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_Reasons_Clothes-682x1024.png\" alt=\"\" class=\"wp-image-1232\" style=\"width:450px;height:undefinedpx\" srcset=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_Reasons_Clothes-682x1024.png 682w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_Reasons_Clothes-200x300.png 200w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_Reasons_Clothes-768x1153.png 768w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_Reasons_Clothes-1023x1536.png 1023w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_Reasons_Clothes.png 1166w\" sizes=\"(max-width: 682px) 100vw, 682px\" \/><\/figure><\/div>\n\n\n<p>Some of SHEIN\u2019s general \u201cReason For Return\u201d&nbsp; include:<\/p>\n\n\n\n<ul>\n<li>Damaged or defective item(s)<\/li>\n\n\n\n<li>Not true in size \/ measurement<\/li>\n\n\n\n<li>Size too big&nbsp;<\/li>\n\n\n\n<li>Poorly made (Poor Sewing\/Cutting\/Accessory\/Print\/Embroidery\/Threads\/\u2026)<\/li>\n\n\n\n<li>Lack of accessories&nbsp;<\/li>\n\n\n\n<li>Poor quality of fabric \/ Faulty<\/li>\n\n\n\n<li>Look different \/ Not as described&nbsp;<\/li>\n\n\n\n<li>Wrong item \/ size received&nbsp;<\/li>\n\n\n\n<li>Stains&nbsp;<\/li>\n\n\n\n<li>Style doesn\u2019t suit my shape&nbsp;<\/li>\n\n\n\n<li>Don\u2019t like so I don\u2019t want it<\/li>\n<\/ul>\n\n\n\n<p><strong>We found sticking to one, uncomplicated reason like \u201cDon\u2019t like so I don\u2019t want it\u201d kept the process quick and easy<\/strong> as the system accepts that reason with no further action needed.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"887\" src=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_Reasons_DontLike-1024x887.png\" alt=\"\" class=\"wp-image-1235\" style=\"width:450px;height:undefinedpx\" srcset=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_Reasons_DontLike-1024x887.png 1024w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_Reasons_DontLike-300x260.png 300w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_Reasons_DontLike-768x665.png 768w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_Reasons_DontLike.png 1164w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"893\" src=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_Success_PopUp-1024x893.png\" alt=\"\" class=\"wp-image-1236\" style=\"width:450px;height:undefinedpx\" srcset=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_Success_PopUp-1024x893.png 1024w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_Success_PopUp-300x262.png 300w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_Success_PopUp-768x669.png 768w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_Success_PopUp.png 1169w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p><strong>Specifying you want to return because of an issue<\/strong> with quality, even a simple one like \u201cLooks different \/ Not as described\u201d <strong>requires you to upload photos of individual items <\/strong>or the system won\u2019t accept your return request.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"returning-faulty-and-broken-items-to-shein\"><strong>Returning Faulty and Broken Items to SHEIN<\/strong><\/h2>\n\n\n\n<p><strong>Our experience of returning a broken item to SHEIN was overly complicated.&nbsp;<\/strong><\/p>\n\n\n\n<p>The system also didn&#8217;t allow us to start a return because it said our order hadn&#8217;t arrived yet, so we had to use its unhelpful chatbot. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"943\" height=\"1024\" src=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_ChatBot_NotHelpful-943x1024.png\" alt=\"\" class=\"wp-image-1237\" style=\"width:450px;height:undefinedpx\" srcset=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_ChatBot_NotHelpful-943x1024.png 943w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_ChatBot_NotHelpful-276x300.png 276w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_ChatBot_NotHelpful-768x834.png 768w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_ChatBot_NotHelpful.png 1164w\" sizes=\"(max-width: 943px) 100vw, 943px\" \/><figcaption class=\"wp-element-caption\">We found SHEIN&#8217;s chatbot unhelpful and the process of being transferred to a human long and laborious. <\/figcaption><\/figure><\/div>\n\n\n<p>A glass candle holder we ordered as part of our <a href="\&quot;https:\/\/us.shein.com\/home\&quot;" target=\"_blank\" rel=\"noreferrer noopener nofollow\">SHEIN Home<\/a> haul arrived smashed and we had to provide photo proof of the damage to customer service before it\u2019d grant a refund.<\/p>\n\n\n\n<p><strong>The best part of our SHEIN returns experience was the fact we didn\u2019t need to print a return label.<\/strong><\/p>\n\n\n\n<p>Instead, it automatically provided us with a photo of the label containing a QR code, which we could show at the post office for scanning and printing. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"853\" height=\"1024\" src=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_Label_ToPhotos-1-853x1024.png\" alt=\"\" class=\"wp-image-1244\" style=\"width:450px;height:undefinedpx\" srcset=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_Label_ToPhotos-1-853x1024.png 853w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_Label_ToPhotos-1-250x300.png 250w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_Label_ToPhotos-1-768x922.png 768w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_Label_ToPhotos-1.png 1157w\" sizes=\"(max-width: 853px) 100vw, 853px\" \/><\/figure><\/div>\n\n\n<p>There was no charge for this at the post office, making it ideal for customers without access to a printer.<\/p>\n\n\n\n<p>You can read more about our\u00a0SHEIN hauls <a href="\&quot;https:\/\/www.wethrift.com\/p\/shein-shipping-how-long-it-took-us-to-get-our-three-hauls\/\&quot;" rel=\"nofollow noopener\" target=\"_blank\">here<\/a>, and on our experience of its refunds <a href="\&quot;https:\/\/www.wethrift.com\/p\/how-to-get-a-refund-from-shein-fast\/\&quot;" rel=\"nofollow noopener\" target=\"_blank\">here<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"shei-ns-refund-method\"><strong>SHEIN&#8217;s Refund Method<\/strong><\/h2>\n\n\n\n<p>You can choose to have your <a href="\&quot;https:\/\/www.wethrift.com\/p\/how-to-get-a-refund-from-shein-fast\/\&quot;" rel=\"nofollow noopener\" target=\"_blank\">SHEIN refund<\/a> sent either to your SHEIN Wallet or the original payment form you used.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"996\" src=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_RefundMethod-1024x996.png\" alt=\"\" class=\"wp-image-1246\" srcset=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_RefundMethod-1024x996.png 1024w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_RefundMethod-300x292.png 300w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_RefundMethod-768x747.png 768w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Returns_RefundMethod.png 1169w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>The fastest way to receive a refund is by opting for SHEIN wallet or gift card<\/strong>\u2014both take 24 hours to process.<\/p>\n\n\n\n<p><a href="\&quot;https:\/\/m.shein.com\/About-My-Wallet-a-609.html?lang=en&amp;ref=m&amp;ref=m&amp;rep=dir&amp;rep=dir&amp;ret=mau&amp;ret=mau\&quot;" rel=\"nofollow noopener\" target=\"_blank\">SHEIN Wallet<\/a> is found under &#8216;My Assets&#8217; in your account and its balances can only be used for your future purchases.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"shein-return-and-refund-speed\"><strong>SHEIN Return and Refund Speed<\/strong><\/h2>\n\n\n\n<p>SHEIN\u2019s says it processes refunds within 7 business days of receiving a return.<\/p>\n\n\n\n<p><strong>Our SHEIN returns were processed and refunded to our credit card within two business days<\/strong> of us mailing them back.<\/p>\n\n\n\n<p>We received two same-day refunds, one for a damaged item and for another we didn\u2019t need to return (a pack of 10 candles worth $4.37 (AU$7.95).&nbsp;&nbsp;<\/p>\n\n\n\n<p>SHEIN\u2019s refund speed depends on method and bank, as follows:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>Refund Method&nbsp;<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>Time for SHEIN to Initiate Refunds<\/strong>&nbsp;<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>Time for Refund to Show on Your Account<\/strong><\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">SHEIN Gift Card&nbsp;<\/td><td class=\"has-text-align-center\" data-align=\"center\">Within 24 hours<\/td><td class=\"has-text-align-center\" data-align=\"center\">\/<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">SHEIN Wallet&nbsp;<\/td><td class=\"has-text-align-center\" data-align=\"center\">Within 24 hours<\/td><td class=\"has-text-align-center\" data-align=\"center\">\/<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">PayPal<\/td><td class=\"has-text-align-center\" data-align=\"center\">Within 24 hours<\/td><td class=\"has-text-align-center\" data-align=\"center\">1-5 business days<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">Credit\/Debit Card<\/td><td class=\"has-text-align-center\" data-align=\"center\">Within 24 hours<\/td><td class=\"has-text-align-center\" data-align=\"center\">1-15 business days<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"shei-ns-communication-throughout-return-process\"><strong>SHEIN&#8217;s Communication Throughout Return Process<\/strong><\/h2>\n\n\n\n<p><strong>SHEIN&#8217;s returns process and communication are mostly automated<\/strong>, except for cases like returning a broken item.<\/p>\n\n\n\n<p>We received the usual returns emails\u2014one containing the return label, confirmations it had received our return and refund confirmations.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"more-to-know-about-shein-returns\"><strong>More to Know About SHEIN Returns&nbsp;<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"cancellations-and-change-of-mind\"><strong>Cancellations and Change of Mind<\/strong><\/h3>\n\n\n\n<p>While SHEIN offers 35-day free returns for returns if you change your mind, what about if you instantly regret an order? Can you cancel it?&nbsp;<\/p>\n\n\n\n<p>According to the <a href="\&quot;https:\/\/us.shein.com\/faq\/detail?id=9333&amp;ref=cj&amp;affiliateID=100427302_5370367&amp;url_from=cj.com&amp;cjevent=141b32916bdd11ee82b701880a1cb828#:~:text=You%20can%20cancel%20your%20order,order%20that%20has%20been%20shipped.\&quot;" rel=\"nofollow noopener\" target=\"_blank\">official website<\/a>, you can cancel an order provided it has not shipped. You can check the status of your order in the My Orders page on the SHEIN website.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"shein-refund-without-return\">SHEIN <strong>Refund Without Return<\/strong>&nbsp;<\/h3>\n\n\n\n<p>SHEIN has no official information on its site about refunds without return.&nbsp;<\/p>\n\n\n\n<p>In its early days it would regularly refund without a return\u2014<a href="\&quot;https:\/\/twitter.com\/search?q=Refund%20Without%20Return%20shein&amp;src=typed_query\&quot;" target=\"_blank\" rel=\"noreferrer noopener nofollow\">as per social media reports<\/a>\u2014but that doesn\u2019t seem to be the case any more.&nbsp;<\/p>\n\n\n\n<p>Out of the 23 items we ordered across three hauls we were refunded <a href="\&quot;https:\/\/au.shein.com\/10pcs-Candles-One-Burning-3-3-5-Hours-Suitable-For-Candlelight-Dinner-Restaurant-Wedding-Banquet-Banquet-And-Other-Emergency-Lighting-p-16712194-cat-5060.html\&quot;" target=\"_blank\" rel=\"noreferrer noopener nofollow\">one pack of 10 candles<\/a> worth $4.37 (AU$7.95) without having to return it.&nbsp;<\/p>\n\n\n\n<p>We couldn\u2019t get any verification from SHEIN\u2019s customer service on why it allows refunds without return on some items but we speculate it might be because it was a low cost item. <\/p>\n\n\n\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"572\" height=\"1024\" src=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Refund_No_Return-1-572x1024.png\" alt=\"\" class=\"wp-image-1249\" style=\"width:450px;height:undefinedpx\" srcset=\"https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Refund_No_Return-1-572x1024.png 572w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Refund_No_Return-1-168x300.png 168w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Refund_No_Return-1-768x1375.png 768w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Refund_No_Return-1-858x1536.png 858w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Refund_No_Return-1-1144x2048.png 1144w, https:\/\/pub.wethrift.com\/wp-content\/uploads\/2023\/10\/Wethrift_SHEIN_Refund_No_Return-1.png 1170w\" sizes=\"(max-width: 572px) 100vw, 572px\" \/><\/figure><\/div>","protected":false},"excerpt":{"rendered":"<p>SHEIN returns may be free but that&#8217;s the only straightforward thing about them. <\/p>\n","protected":false},"author":2,"featured_media":1269,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[19],"wt_featured":"true","wt_store_slugs":"shein","_links":{"self":[{"href":"https:\/\/pub.wethrift.com\/wp-json\/wp\/v2\/posts\/1215"}],"collection":[{"href":"https:\/\/pub.wethrift.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pub.wethrift.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pub.wethrift.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/pub.wethrift.com\/wp-json\/wp\/v2\/comments?post=1215"}],"version-history":[{"count":46,"href":"https:\/\/pub.wethrift.com\/wp-json\/wp\/v2\/posts\/1215\/revisions"}],"predecessor-version":[{"id":1500,"href":"https:\/\/pub.wethrift.com\/wp-json\/wp\/v2\/posts\/1215\/revisions\/1500"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pub.wethrift.com\/wp-json\/wp\/v2\/media\/1269"}],"wp:attachment":[{"href":"https:\/\/pub.wethrift.com\/wp-json\/wp\/v2\/media?parent=1215"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pub.wethrift.com\/wp-json\/wp\/v2\/categories?post=1215"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pub.wethrift.com\/wp-json\/wp\/v2\/tags?post=1215"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}